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CPE 2201 Building Interpersonal Communication Skills

Course Information

Level: Fundamental
Instructor:
Price: $ 149

Course Description

It is difficult to identify a skill set more important in today’s workplace than the ability to communicate effectively. Interpersonal communication, the process by which people use verbal and nonverbal messages to exchange information, is an essential workplace skill. Improving interpersonal communication is everyone’s job.

In this course, you will examine how your interpersonal communication skills can affect
your success. You will learn that perceptions matter, that there are various types of communication, and how to overcome the challenges inherent in workplace communications. You will learn how to become a more effective communicator. At the end of this course you should be able to:

+ Describe the process model of interpersonal communication.

+ Explain the verbal and nonverbal elements of a message. 

+ List common barriers and challenges in interpersonal communication and ways to work around them. 

+ Demonstrate effective listening and questioning techniques.

+ Develop ideas to improve your effectiveness in communicating with those with whom you work. 

Purchase this course now!  Add to Cart" name="Buy" />

Table of Contents

Overview/Learning Objectives

Course Description

It is difficult to identify a skill set more important in today’s workplace than the ability to communicate effectively. Interpersonal communication, the process by which people use verbal and nonverbal messages to exchange information, is an essential workplace skill. Improving interpersonal communication is everyone’s job.

In this course, you will examine how your interpersonal communication skills can affect
your success. You will learn that perceptions matter, that there are various types of communication, and how to overcome the challenges inherent in workplace communications. You will learn how to become a more effective communicator. At the end of this course you should be able to:

+ Describe the process model of interpersonal communication.

+ Explain the verbal and nonverbal elements of a message. 

+ List common barriers and challenges in interpersonal communication and ways to work around them. 

+ Demonstrate effective listening and questioning techniques.

+ Develop ideas to improve your effectiveness in communicating with those with whom you work. 

Price

Plan Name Price
Unlimited: $ 149

Course Documents

  • You may take this course online, or download the course content PDF.

    • Review content at your leisure
    • Take quiz, and upon successful completion
    • Download your certificate

    Also, please note that all of our courses can be customized and delivered on-site at your organization.

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