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CPE 2204 Fostering Effective Communications

Course Information

Level: Fundamental
Instructor:
Price: $ 249

Course Description

When problems arise, you may find that the cause is a failure to communicate, or you may discover a conflict that must be addressed. Either way, communication is a vital skill.

This course helps you understand the communication styles people typically use and the factors that influence communication. You will also learn how to resolve conflict constructively and how to use negotiation as a communication tool. At the end of this course, you should be able to:

+ Describe the interpersonal communication process, and share examples of factors that influence effectiveness.
+ List at least three tips for writing effective emails.
+ Describe the ways in which an understanding of interpersonal style can lead to improved communications and more positive relationships.
+ Explain at least three approaches to conflict resolution, incorporating the possible pros and cons associated with the use of each approach (and the ways in which communication is affected).
+ Describe how negotiations may be used as a communication tool for achieving understanding.

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Table of Contents

Overview/Learning Objectives

Key Concept 2: Consider Active Listening as a Basis for Effective Communicationion.

Key Concept 9: Recognize the Impact of Communication, Negotiation, and Leadership

Course Description

When problems arise, you may find that the cause is a failure to communicate, or you may discover a conflict that must be addressed. Either way, communication is a vital skill.

This course helps you understand the communication styles people typically use and the factors that influence communication. You will also learn how to resolve conflict constructively and how to use negotiation as a communication tool. At the end of this course, you should be able to:

+ Describe the interpersonal communication process, and share examples of factors that influence effectiveness.
+ List at least three tips for writing effective emails.
+ Describe the ways in which an understanding of interpersonal style can lead to improved communications and more positive relationships.
+ Explain at least three approaches to conflict resolution, incorporating the possible pros and cons associated with the use of each approach (and the ways in which communication is affected).
+ Describe how negotiations may be used as a communication tool for achieving understanding.

Price

Plan Name Price
Unlimited: $ 249

Course Documents

  • You may take this course online, or download the course content PDF.

    • Review content at your leisure
    • Take quiz, and upon successful completion
    • Download your certificate

    Also, please note that all of our courses can be customized and delivered on-site at your organization.

Instructor

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Level
Overview/Learning Objectives
Key Concept 2: Consider Active Listening as a Basis for Effective Communicationion.
Key Concept 9: Recognize the Impact of Communication, Negotiation, and Leadership
Add to Cart
Purchase this course now!
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