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Resource Management Competency Cluster

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Professional Competence Competency Cluster

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Supervisory Management Competency Cluster

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Organizational Leadership Competency Cluster

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Technical Acumen Competency Cluster

CPE 3309 Solving Problems and Making Ethical Decisions

Course Information

Level: Fundamental
Instructor:
Price: $ 249

Course Description

Leaders are paid to solve problems and make decisions, and to be an effective leader you must develop these skills. For example, do you know the major steps associated with structured problem solving?

This course covers essential tools for structured and creative problem solving, for making ethical decisions, and for establishing an environment that encourages continuous improvement. The focus is on best professional practices and how you can use the information to encourage innovation. At the end of this course, you should be able to:

+ List the major steps associated with a structured approach to problem solving.
+ Explain the advantages and disadvantages of team problem solving.
+ Describe what it means to make ethical decisions.
+ Discuss the business context for problem solving, ethical decision making, and the need for continuous improvement.
+ Describe the important elements for developing an environment that encourages creativity and innovation.

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Table of Contents

Overview/Learning Objectives

Key Concept 1: The Basics of Structured Problem Solving

Key Concept 2: Decision Making Styles – A Systematic Approach

Key Concept 3: The Team Problem Solving Approach – Two Heads Better Than One

Key Concept 4: The Process of Managing Information

Key Concept 5: What are Ethics and Ethics Spotting?

Key Concept 6: Making Ethical Decisions

Key Concept 7: Exposing Unethical Behaviors in Business

Key Concept 8: Developing an Environment to Encourage Creativity and Innovation

Key Concept 9: Methods of Creative Problem Solving

Key Concept 10: Continuous Improvement – A Look Ahead

Course Description

Leaders are paid to solve problems and make decisions, and to be an effective leader you must develop these skills. For example, do you know the major steps associated with structured problem solving?

This course covers essential tools for structured and creative problem solving, for making ethical decisions, and for establishing an environment that encourages continuous improvement. The focus is on best professional practices and how you can use the information to encourage innovation. At the end of this course, you should be able to:

+ List the major steps associated with a structured approach to problem solving.
+ Explain the advantages and disadvantages of team problem solving.
+ Describe what it means to make ethical decisions.
+ Discuss the business context for problem solving, ethical decision making, and the need for continuous improvement.
+ Describe the important elements for developing an environment that encourages creativity and innovation.

Price

Plan Name Price
Unlimited: $ 249

Course Documents

  • You may take this course online, or download the course content PDF.

    • Review content at your leisure
    • Take quiz, and upon successful completion
    • Download your certificate

    Also, please note that all of our courses can be customized and delivered on-site at your organization.

Instructor

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Level
Overview/Learning Objectives
Key Concept 1: The Basics of Structured Problem Solving
Key Concept 2: Decision Making Styles – A Systematic Approach
Key Concept 3: The Team Problem Solving Approach – Two Heads Better Than One
Key Concept 4: The Process of Managing Information
Key Concept 5: What are Ethics and Ethics Spotting?
Key Concept 6: Making Ethical Decisions
Key Concept 7: Exposing Unethical Behaviors in Business
Key Concept 8: Developing an Environment to Encourage Creativity and Innovation
Key Concept 9: Methods of Creative Problem Solving
Key Concept 10: Continuous Improvement – A Look Ahead
Add to Cart
Purchase this course now!
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