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Resource Management Competency Cluster

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Professional Competence Competency Cluster

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Supervisory Management Competency Cluster

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Organizational Leadership Competency Cluster

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Technical Acumen Competency Cluster

CPE 3022: Shaping Performance Expectations

Course Information

Level: Fundamental
Instructor:
Price: $ 249

Course Description

Before employees can be excellent workers, they must first understand what is expected of them. As a leader, you must set goals and gain employee buy-in on those goals, develop training plans, track outcomes, and provide effective performance feedback.

This course describes how to set goals and evaluate achievement, tasks that require planning and communication. Through this course, you will recognize the connection between your goal setting behavior and employee excellence. At the end of this course you should be able to:

+ Explain how to use a position description can be used as the basis for setting expectations and employee development.
+ Describe the characteristics of effective performance goals and how to develop such goals.
+ Identify different types of performance standards and methods of measuring.
+ Explain how to communicate performance expectations.
+ Describe how to conduct performance observations, collect data, and solicit feedback.

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Table of Contents

Overview/Learning Objectives

Key Concept 2: Identify Job Related Knowledge, Skills, and Tasks

Course Description

Before employees can be excellent workers, they must first understand what is expected of them. As a leader, you must set goals and gain employee buy-in on those goals, develop training plans, track outcomes, and provide effective performance feedback.

This course describes how to set goals and evaluate achievement, tasks that require planning and communication. Through this course, you will recognize the connection between your goal setting behavior and employee excellence. At the end of this course you should be able to:

+ Explain how to use a position description can be used as the basis for setting expectations and employee development.
+ Describe the characteristics of effective performance goals and how to develop such goals.
+ Identify different types of performance standards and methods of measuring.
+ Explain how to communicate performance expectations.
+ Describe how to conduct performance observations, collect data, and solicit feedback.

Price

Plan Name Price
Unlimited: $ 249

Course Documents

  • You may take this course online, or download the course content PDF.

    • Review content at your leisure
    • Take quiz, and upon successful completion
    • Download your certificate

    Also, please note that all of our courses can be customized and delivered on-site at your organization.

Instructor

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Overview/Learning Objectives
Key Concept 2: Identify Job Related Knowledge, Skills, and Tasks
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